Please read below the support information for your purchase.
We also follow up any repairs with the manufacturer of your item at fault.
No matter where you are in Australia if you find you have any fault with your laptop within 7 days of your purchase we will have it picked up and a replacement will be sent to you.
All laptops come with a manufacturer 7 day replacement guarantee on the laptop if it has either a defect, or any other fault.
If you find any part that has any defect, please contact us immediately on 1800 450 516 or email 24 hours a day 7 days a week sales@affordablelaptops.com.au.
Please check your laptop before you load any personal software. A replacement will not be done if we find out that the fault is software related not from the original software that was pre-installed on your machine.(full charges including delivery may occur).
Any problems that occur after the 7 days replacement guarantee then please contact the manufacturer immediately.
If you do not have the manufacturer's contact details then please see below on this page.
If you have to contact your manufacturer for any repair then please make sure you ask for a reference/case number during your phone call.
If you have to call the manufacturer back you can quote this number for your enquiry/repair.
